Policy
1. When Can an Order Be Canceled?
Orders may be canceled under the following circumstances:
Out of Stock
If a product becomes unavailable after your order is placed, Verified Medi reserves the right to cancel the order. In such cases, a full refund will be issued to the original payment method.
Payment Failure
Orders with unsuccessful or incomplete payments will be automatically canceled. Customers may place a new order once payment issues have been resolved.
Pricing Errors
In the event of a pricing or product information error, Verified Medi reserves the right to cancel the affected order. Customers will be notified and may place a new order at the correct price if desired.
Customer Request
Customers may request order cancellation before the order has been processed or shipped. To request a cancellation, please contact our customer support team as soon as possible.
2. Refunds for Canceled Orders
Approved cancellations will be refunded to the original payment method. Refund processing times may vary depending on your bank, payment provider, or financial institution.
3. Orders That Cannot Be Canceled
Once an order has been processed, dispatched, or shipped, it may no longer be eligible for cancellation. Customers should contact our support team for assistance regarding return or refund options.
4. Contact Us
If you have any questions regarding order cancellations, please contact our customer support team through our website’s Contact Us page.
Verified Medi reserves the right to modify this Cancellation Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.
For questions, email our Customer Care team at verifiedmedi@gmail.com.
5. Refunds
Method: Refunds are credited back to your original payment method.
Timeline: Please allow up to 10 working days for the refund to reflect in your account, depending on your bank’s processing times.
6. Satisfaction Guarantee
If you are unhappy with your purchase, contact us. We will try to resolve the issue, offer a replacement, or provide a full refund.
How to Cancel Your Order
- Online: Log in, go to Order History, find your order, and click “Cancel Order.”
- Phone: Call our customer helpline at +91 96247 63526.